COVID-19

MGFnTFBITZ Covid-19 / Coronavirus statement

Due to recent developments regarding the worldwide spread of Covid-19, we would like to reassure you that MGFnTFBITZ will be continuing business as usual for the foreseeable future but we are taking the necessary precautions to protect our staff and customers

Visitors
No visitors are permitted inside the premises.
In cases of necessity we will bring goods to you outside whilst maintaining an acceptable distance.

Vehicles booked in
Vehicles booked in will have the steering wheel, handles and prominently touched areas anti-bacterial wiped
On completion / return to the customer, prominently touched areas will again be anti-bacterial wiped
An acceptable distance needs to be maintained on drop off and collection
Our free health check service has been temporarily suspended as it involves close proximity with the customer discussing and showing any areas of concern

Parcels
Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting coronavirus. They advise these types of viruses don’t survive long on objects, such as letters or parcels.

Parcel Deliveries
Couriers will not be handing over hand-held devices to customers to capture electronic signatures. Drivers will instead log the name of the person accepting the item and geolocation of the delivery whilst maintaining an acceptable 3m distance. If recipients are unable to come to the door or are self-isolating, a contact card will be posted in the normal manner, advising of other ways you can arrange to get the parcel.
The current situation is having a significant impact on meeting delivery times, whilst we at MGFnTFBITZ will ensure your parcel leaves here the same working day for orders placed before 2pm, the couriers in this current climate cannot guarantee delivery schedules meaning the next day service may be affected.

International / Worldwide Deliveries
Despite travel restrictions on individuals, to date movement of goods is ok however in some countries the movement to final destinations is being affected. We will need to check with our shippers whether this applies to your country but this can change at a moment’s notice so delivery guarantees no longer apply.

Stock Levels
Our current stock levels are very healthy and we have no concerns

We hope this policy will not cause you too much inconvenience in these exceptional circumstances.